Our Policies

Copyright

This website is the sole property of Ready Bytes® Software Labs (The company). The company strives to respect in all publications the copyrights for any images, sound material, video clips and text used; make use of images, sound material, video clips and text created in house, or use non-copyrighted images, sound material, video clips and text. The copyright for any material created by the company is reserved. Any duplication or use of objects such as diagrams, sounds or texts in other electronic or printed publications is not permitted without the company's agreement.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Ready Bytes® Software Labs and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.

Terms of Service Agreement

By accessing this website, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

The materials on Ready Bytes® Software Labs' website are provided on an 'as is' basis. Ready Bytes® Software Labs makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Privacy Statements

Ready Bytes® Software Labs gathers only the information that users provide through optional, voluntary submissions. These are voluntary submissions to receive our electronic newsletters, to participate in our message boards or forums, to email a friend, and from participation in polls and surveys.

We offer the following free services, which require some type of voluntary submission of personal information by users:

USE OF INFORMATION

We use the information you provide to personalize your experience, improve our services, send periodic emails regarding your order or other products and services, and respond to your inquiries and support needs.

SECURITY

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

YOUR CONSENT

By using our site, you consent to our privacy policy. If we decide to change our privacy policy, we will post those changes on this page.

Refund & Money Back Policy

We follow a reliable refund policy to let our customers feel privileged about their association with us. We provide Money Back Guarantee which gives you sufficient time to try our products. Trial use of our product will assure you of our high quality extensions and in case you are not convinced, you can ask for a refund, which would be duly processed back for you. Please read the guidelines below governing the refund as well as money back policy for each product.

Before filing for Refund:

If you are dissatisfied for any reason which has initiated you to ask for a refund, please take out some time and write to us at support+refund@readybytes.in to initiate a dialog before claiming a refund. It would be greatly appreciated.

Changes:

We reserve the right to update or change our refund policy at any time. Any changes will be posted on this page with an updated revision date.

Cancellation policy (applicable only on Recurring Plans):

For recurring subscription plans, you may cancel at any time. Upon cancellation, you will continue to have access to the service until the end of your current billing period. No refunds will be provided for the unused portion of the subscription term.

We offer quality and time based support to our customers for all our products.

Below are few points to be remembered while raising a support ticket:

Provide detailed information about your issue including screenshots if applicable
Include your order number or license key
Specify your server environment details (PHP version, database version, etc.)
Check our documentation and FAQ before raising a ticket
One issue per ticket - this helps us resolve your issues faster
Support is provided during business hours (IST timezone)

For support inquiries, please contact us at support@readybytes.in

Questions about our policies?

If you have any questions about our policies, please don't hesitate to contact us.